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Seek & You Will Find

Internet search works. Google and Yahoo couldn’t have painted a clearer picture. In the enterprise sector, search is increasingly becoming a killer app for information workers. The technology’s critical role in identifying and enabling specific content across the enterprise to be indexed, searched...

VoIP-- Set to Revolutionize the Way we Make Calls?

With VoIP (voice over internet protocol) plans becoming more flexible and affordable, the world is possibly looking at a trend where one day international calls, be it to the mobile or landline would be next to nothing, especially as more people around the world get connected...

NFC-- Just a Means of Payment or a Lifestyle Service?

Near Field Communication (NFC) is a new, short-range wireless connectivity technology that essentially puts a wallet into your SIM card. This mobile wallet is expected to revolutionize the way consumers make purchases...

Transforming the Data Center

For Asia Pacific organizations, data center requirements are rapidly changing. C-Level executives are increasingly looking for solutions to address data center sprawl, aging facilities, energy and capacity limitations, and operational vulnerabilities and technology constraints that limit business growth and flexibility....

ITIL-- Too Prescriptive or Just What the Doc Ordered?

According to the IDC top ten predictions for 2008, enterprises are looking to meet business demands for a high level of performance with minimum exposure to risk through the IT Service Management (ITSM) framework...

Distinct, but Synergistic -- SOA & BPM

The compound effect of leveraging Service-Oriented Architecture (SOA) and Business Process Management(BPM) technologies aims to make the business and IT infrastructure more efficient, transparent and agile -- providing companies unprecedented opportunities to grow, adapt and differentiate their businesses...

WiMax -- Not Just Fluff but a Commercial Reality

A recent study done by In-Stat has revealed that when given a choice between WiMax, WiFi and 3G, majority of consumers showed a “significant preference" for the long distance WiMAX protocol. This market looks set to intensify with the world expecting more than 133 million users to adopt WiMax by 2012.

Windows Live Products and Services

With growing Internet dependence, people all over the world are seeking ideas to make information access easier, more reliable, secure and enjoyable. To find out the recent trends in online storage services and to sneak peek on the recent announcement of Microsoft India's Windows Live Suite of Services, SDA India in conversation with Samir Saraiya, Product Head, Windows Live Services at Microsoft India.

Web Optimization in Asia

Renowned content management provider Interwoven officially launched its new web optimization tool in Singapore this month. SDA Asia had the chance to catch up with Seth Rosenblatt, Interwoven's Global Product Head to find out more about the new tool...

Rising competition for Call Centers - the Challenge of Keeping Up

Customer Service is increasingly becoming a competitive tool for companies. To keep up with the rising competition and increasing demand for superior services, a contact center must continuously exhibit a heightened level of customer support and service despite its growing customer database...

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